Once your order has been placed and payment has been received, your order will be shipped within 24-72 hours.
As soon as your package has been shipped, you will receive a tracking number so you can stay up-to-date on the delivery time of your order.
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Standard - Free Tracked Shipping
US | 5-10 days (working) |
Rest of the World | 10-20 days (working) |
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Premium - Tracked & Insured Shipping
US | 5-10 days (working) |
Rest of the World | 10-20 days (working) |
- Comes with free replacement for lost/stolen packages and until-shipping completion warranty
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Express - Priority Dispatch, Tracked & Insured
US | 3-7 days (working) |
Rest of the World | 4-12 days (working) |
- Comes with free replacement for lost/stolen packages and until-shipping completion warranty
- Priority Dispatch - Order will marked as Urgent.
Generally, we will send the items as soon as possible once your payment is completed.
Note: Sometimes it may be delayed by many unsteady factors like customs, flights, weather, postal strikes etc which are uncontrollable. Please be patient and you will receive the parcel.
FAQs
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( email to support@relieflylab.com) Immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you.
We will consider an item lost in transit if the tracking information has no updates for 35 days. Please contact us at support@relieflylab.com so we can process a replacement.
We disclaim any responsibility in case of theft of the package occurred after the confirmation of completion of the shipment, especially if this coincides with a photo of the order at the front door.